The company reports on how it complies with nationally and internationally recognised standards relating to employee rights as well as on how it fosters staff involvement in the company and in sustainability management, what goals it has set itself in this regard, what results it has achieved thus far and where it sees risks.
For the Dussmann Group, as well as for our stakeholders, employee matters and the satisfaction of our employees play a pivotal role (see Criteria 2; also 15 and 16). In order to render our services, deliver exceptional product performance, and honor our quality promise, competent and motivated employees are a crucial component.
In many of the regions in which we operate, we are one of the largest employers and therefore bear the responsibility for stable, quality employment relationships and the full validity of employee rights. We are committed to this. Respecting employees' rights and ensuring good working conditions is a challenge in markets that are still in the process of development and do not have established structures. This is a risk of the business activity with potentially negative effects on employee rights (see also Criteria 2). Establishing and anchoring the corresponding structures is part of the Dussmann Group's social responsibility.
The company generates a major part of its value creation in the European economic area. Employee rights are extensively established and strongly anchored, firmly rooted and adhered to in German and European statutory requirements. Compliance with the requirements is checked in internal audits. The results are used to derive procedure and process descriptions for the design of safe working conditions. The "Code of Conduct for Subcontractors and Suppliers" obliges subcontractors and suppliers to comply with the ILO core labor standards – in particular Convention 138, which regulates the minimum employment age.
Furthermore, employee topics are also discussed and implemented with trade unions and parties within the company. A large portion of the positions are regulated via collective agreements; the arrangement in the individual international subsidiaries is thus dependent on the particular national law. Dussmann Service Deutschland GmbH is a member of significant employer associations (DEHOGA (German Hotel & Catering Association) for the catering division, the Bundesinnungsverband (Federal Association of German Glazing Guilds) in the area of cleaning services, and BDSW (Federal Association of the Security Industry) within the context of the field of business security).
Our employees are involved in the Dussmann Group's sustainability management, particularly in the development of new, sustainable product and service innovations (see Criteria 10). In addition, sustainability goals can be part of individual target agreements, which promote participation in sustainability management (see Criteria 8).
For the Dussmann Group, the sustainability aspects occupational safety and health protection, working conditions, and fair compensation play an especially large role within the context of employee rights. The company’s health management is being developed and safety and health on the job are also being strengthened through supportive automation that provides relief for handling difficult tasks.
Part of the implementation strategy described in Criteria 3 is to develop specific parameters, objectives and timetables for their implementation.