Key Performance Indicators to criteria 11 to 12

Key Performance Indicator GRI SRS-301-1: Materials used
The reporting organization shall report the following information:

a. Total weight or volume of materials that are used to produce and package the organization’s primary products and services during the reporting period, by:
i. non-renewable materials used;
ii. renewable materials used.

The production and packaging of products is not part of our services, or only to a very small extent. Therefore, recording according to renewable and non-renewable materials is currently not feasible.
 
A quantitative overview of the resources consumed and the materials used is currently not available.
Developing such an overview with a focus on the essential materials is part of the implementation strategy. Relevant resource and material consumption relates to plastics, metals, chemicals, paper, electric devices, and packaging materials.

In the current reporting year, consolidated consumption data was collected for the first time for a significant consumption factor of the Dussmann Group, the use of chemicals:

2019 Dussmann Group Germany International
Chemicals total number
(in €)
approx. 10 million approx. 3 million approx. 7 million
thereof EU-Ecolabel classified 36% 18% 44%


Key Performance Indicator GRI SRS-302-1: Energy consumption
The reporting organization shall report the following information:

a. Total fuel consumption within the organization from non-renewable sources, in joules or multiples, and including fuel types used.

b. Total fuel consumption within the organization from renewable sources, in joules or multiples, and including fuel types used.

c. In joules, watt-hours or multiples, the total:
i. electricity consumption
ii. heating consumption
iii. cooling consumption
iv. steam consumption

d. In joules, watt-hours or multiples, the total:
i. electricity sold
ii. heating sold
iii. cooling sold
iv. steam sold

e. Total energy consumption within the organization, in joules or multiples.

f. Standards, methodologies, assumptions, and/or calculation tools used.

g. Source of the conversion factors used.

Electricity consumption for the entire Dussmann Group
For the first time, the Dussmann Group's total electricity consumption has been fully recorded and amounted to 44 GWh in the reporting year; 35 GWh of this in Germany and 9 GWh internationally.  

Total energy consumption for Germany  
The total energy consumption in Germany in the year under review was approx. 135 GWh. These break down as follows in terms of the total energy volume and include our own operational activities (e.g. transport, operating facilities, electricity consumption):

Energy consumption (%) Germany
Petrol 0.7
Diesel 22.7
Electricity 25.7
Natural gas 37.4
District heating, heating oil, pellets 13.3
Calc. heat energy 0.3

Due to the expansion of the reporting basis to include further Group companies, a comparison with the previous year is not meaningful.  

In the reporting period, it was not possible to fully consolidate energy consumption throughout the Dussmann Group, especially in other countries. The goal for the following years is to complete the missing data step by step.

Fuel consumption for the entire Dussmann Group
The fuel consumption for the fleet in the reporting year 2019 was:

2019 Dussmann Group Germany International
Fuel consumption (million liters) Diesel approx. 6.0 approx. 4.1 approx. 1.9
Consumption (million kWh) Diesel 60.0 41.1 18.9
Fuel consumption (million liters) Petrol 0.7 0.1 0.6
Consumption (million kWh) Petrol 6.3 1.0 5.4

The kilometers driven could not yet be fully consolidated in the reporting year.

2019 Dussmann Group Germany International
Total kilometers driven (million km) 79.1 62.7 16.4
 














The consumption values shown accordingly represent only a part of the entire Group.

Key Performance Indicator GRI SRS-302-4: Reduction of energy consumption
The reporting organization shall report the following information:

a. Amount of reductions in energy consumption achieved as a direct result of conservation and efficiency initiatives, in joules or multiples.

b. Types of energy included in the reductions; whether fuel, electricity, heating, cooling, steam, or all.

c. Basis for calculating reductions in energy consumption, such as base year or baseline, including the rationale for choosing it.

d. Standards, methodologies, assumptions, and/or calculation tools used.

In 2019, the energy consumption in Germany was 135 GWh (see performance indicator GRI SRS-302 1). Natural gas, electricity and diesel consumption are the largest items.

Within its own building operations, the company strives to continuously reduce energy consumption through efficient technology (e.g. LED lighting), smart building control, and deliberate handling. One specific example of this is the conversion of the lighting at the Kulturkaufhaus and in the Vertical Garden (exchange of conventional lighting technology in favor of LED). This resulted in the saving of over one GWh of electricity with constant operating time. We are not able to make any reliable statements on the effectiveness of energy saving measures and the obtained savings at the group level.

Several Dussmann Service international subsidiaries (Germany, Italy, Lithuania, UAE, Austria, Hungary) are certified in accordance with energy management standard ISO 50001.

In its cooperation with customers, Dussmann Service works in an advisory role in order to bring energy-saving services, products, and processes onto the market.

Key Performance Indicator GRI SRS-303-3: Water withdrawal
The reporting organization shall report the following information:

a. Total water withdrawal from all areas in megaliters, and a breakdown of this total by the following sources, if applicable:
i. Surface water;
ii. Groundwater;
iii. Seawater;
iv. Produced water;
v. Third-party water.

b. Total water withdrawal from all areas with water stress in megaliters, and a breakdown of this total by the following sources, if applicable:
i. Surface water;
ii. Groundwater;
iii. Seawater;
iv. Produced water;
v. Third-party water, and a breakdown of this total by the withdrawal sources listed in i-iv.

c. A breakdown of total water withdrawal from each of the sources listed in Disclosures 303-3-a and 303-3-b in megaliters by the following categories:
i. Freshwater (≤1,000 mg/L Total Dissolved Solids);
ii. Other water (>1,000 mg/L Total Dissolved Solids).

d. Any contextual information necessary to understand how the data have been compiled, such as any standards, methodologies, and assumptions used.

All Dussmann Group companies obtain water within their own (administrative) building from the local utilities. Consolidated data on water and sewage consumption is not available.

For water consumption within the scope of the services rendered for customers (e.g. facility management), the tracking of consumption is normally not a component of the service contractually agreed upon with the client, which is why there are currently no reliable evaluations of consumption.

Key Performance Indicator GRI SRS-306-2: Waste
The reporting organization shall report the following information:

a. Total weight of hazardous waste, with a breakdown by the following disposal methods where applicable:
i. Reuse
ii. Recycling
iii. Composting
iv. Recovery, including energy recovery
v. Incineration (mass burn)
vi. Deep well injection
vii. Landfill
viii. On-site storage
ix. Other (to be specified by the organization)

b. Total weight of non-hazardous waste, with a breakdown by the following disposal methods where applicable:
i. Reuse
ii. Recycling
iii. Composting
iv. Recovery, including energy recovery
v. Incineration (mass burn)
vi. Deep well injection
vii. Landfill
iii. On-site storage
ix. Other (to be specified by the organization)

c. How the waste disposal method has been determined:
i. Disposed of directly by the organization, or otherwise directly confirmed
ii. Information provided by the waste disposal contractor
iii. Organizational defaults of the waste disposal contractor

Data on the waste output is not quantitatively recorded. Waste and recycling management, however, is currently the subject of different initiatives and approaches with the goal of better recording consumption data, reducing waste, and strengthening recycling.

For Dussmann Catering, the handling of food waste is an important component of environmental sustainability in this field of business, as well as a relevant factor with regard to economic calculations. This is why we strive to record in greater detail and continuously reduce the amount of waste.

Dussmann Service Deutschland GmbH is a member of the initiative "United against Waste," which aims to raise awareness of the issue of food waste, to carry out waste measurements in various companies, to carry out a monetary evaluation of waste and to identify potential savings.
In doing so, we are tying into the sustainable development goal from the United Nations SDG 12 "Responsible Consumption and Production." Here, the approach to reduce worldwide food waste by 50% by 2030 was formulated. The Dussmann Group wants to contribute towards this. The European commission presented a package of measures for the recycling economy that suggests objectives for the recycling and depositing of waste and includes measures towards which our actions are oriented.
Special attention is given particularly to avoidable waste, meaning waste that is still fully edible at the time of its disposal; specifically, waste from the warehouse, from production, from overproduction, as well as food left on plates (unavoidable food waste is waste that which predominantly contains nonedible components). The efforts being made in our catering business to avoid and reduce waste are always conditional upon customers’ cooperative and financial readiness.

Packaging waste is accrued within the scope of cleaning management and technical systems and equipment. We want to reduce these amounts of waste through the consistent usage of alternative packaging materials and the optimization of packaging sizes.