Due to the intense exchange with experts from the waste disposal industry, we have learned to include end-of-life consideration in our decision-making and service portfolio. Therefore, in order to reduce waste at our customers' sites and to promote circular economy, we analyse our product portfolio accordingly and question or test products and materials with regard to their recyclability or biodegradability. On this basis, we replace conventional products with innovative sustainable alternatives where appropriate. Furthermore, we make customers aware of innovative sustainable waste concepts so that they can achieve a higher recycling rate through consistent waste separation and usage of recyclable products.
Another important topic is the increasing number of small and repeat customer orders our members are struggling with, causing a great increase of climate-damaging greenhouse gas emissions, which many customers are not even aware of. For this reason, an interdisciplinary team was established, that developed a business intelligence solution within few months enabling us now to digitally provide our customers with their order structure and the associated CO2
emissions. The innovative approach of simulating how bundled orders lead to reduced transport emissions facilitates the cooperative reduction of climate impact on a global scale.
The development team took this tool as kick-off for developing more innovative instruments that further accelerate sustainable consumption in terms of SDG 12 (cf. criterion 12) through data visualisation such as
- customers' product consumption/ procurement portfolio on the basis of sustainability attributes,
- usage of electronic ordering and invoicing in order to avoid office paper usage and
- amount of waste per waste category and quotation of recycling.
Building on this, we can work with our customers on procurement optimisation in order to achieve a positive environmental effect.