9. Stakeholder Engagement

The company discloses how the socially and economically relevant stakeholders are identified and integrated into the sustainability process. It states whether and how an ongoing dialogue takes place with them and how the results are integrated into the sustainability process.

A transparent approach and continuous dialog with our various interest groups is very important to us. HOCHTIEF is in regular contact with all stakeholder groups.

A detailed description of our stakeholder management approach can be found on CR Organization - HOCHTIEF.

HOCHTIEF has identified stakeholders as those groups that have a significant impact on HOCHTIEF's economic, ecological and social performance and could have a significant impact in the future, as well as those groups that are materially affected by the Group and could be affected in the future. In particular, experience from our long-standing customer relationships, project business, communication work and regular market surveys were taken into account.

HOCHTIEF's stakeholder groups: analysts, shareholders, bank representatives, investors, journalists, clients, suppliers, employees, neighbors and local residents, subcontractors, schoolchildren, students and graduates, the state and government, universities and colleges, associations and NGOs, academia.

Further information about the identification process of the stakeholder group can be found in Stakeholder management at HOCHTIEF. Dialogue with different stakeholders takes place in the ongoing business process, when operational and central units of the Group come into contact with the stakeholder groups. Examples of target group specific activities and formats used for the communication in the daily business are active construction site communication with clients, local residents, and subcontractors, employee feedback, press relations. More examples can be found on Stakeholder-Management at HOCHTIEF, page 5.

We use various tools to encourage stakeholder involvement:

Annual materiality analysis:
In order to check the validity of the sustainability focus areas that we have identified and to adapt them where necessary, we have conducted an online survey among selected stakeholder groups on a regular basis for several years. The aim is to establish a relevance assessment and to prioritize the focus areas for HOCHTIEF. The latest materiality analysis confirms the orientation of HOCHTIEF's sustainability strategy. (see Materiality - HOCHTIEF)

Annual CR Stakeholder Day:

At our annual CR Stakeholder Days, we disuss specific CR topics with HOCHTIEF's key stakeholder groups. By involving stakeholders in the development and design of HOCHTIEF's CR activities, we aim to improve our sustainability management. The results are taken into account in HOCHTIEF's CR work and in some cases developed into concrete projects.