The company discloses how the socially and economically relevant stakeholders are identified and integrated into the sustainability process. It states whether and how an ongoing dialogue takes place with them and how the results are integrated into the sustainability process.
When we identify the key sustainability topics, we take into consideration the perspectives of our customers, business partners and other stakeholders.
In addition to informal dialogs and discussions, we carry out a structured materiality assessment at the group level to ascertain the perspectives of internal and external stakeholders. The examination of material aspects was last conducted in 2020.
The most important stakeholder groups for the business activities of the Werner & Mertz Group were determined at an internal workshop held during the reporting year. Together with our employees we identified external contacts and stakeholder groups and then systematically analyzed and clustered. The stakeholders ascertained in this process are:
- Executives & employees (represented by Works Council)
- Suppliers, service providers & partners
- Customers & end consumers
- General public, neighbors & communities
- Law makers and & authorities
Banks, leasing companies & insurers Supervisory boards, experts & auditors
- Associations, NGOs & cooperation partners
Exchanges with our stakeholders are the basis of our shared understanding and society's acceptance of our business conduct. Our communication includes dialogs with consumers and employees and the cooperative efforts Werner & Mertz has undertaken in the past (Allianz Ressourcenschonung, NABU, Deutsche Tafel and many others). Other ways we exchange ideas and opinions with internal and external s
- Dialog with consumers via social media
- Employee involvement in Idea Management Employee newspaper
- Consumer telephone
A detailed list of our dialog with our stakeholders and the topics that concern them most are in the performance indicators for Criterion 9.