9. Stakeholder Engagement

The company discloses how the socially and economically relevant stakeholders are identified and integrated into the sustainability process. It states whether and how an ongoing dialogue takes place with them and how the results are integrated into the sustainability process.

Our most important stakeholders are employees, potential employees and applicants, customers, suppliers, management, subcontractors, purchasers, end users, as well as employee representatives and associations. Add to that cities and municipalities, parties, supervisory authorities, scientific institutions, banks, NGOs and the media.

The Dussmann Group remains in regular and close communication with them as part of its everyday business. In addition, trade fairs, congresses, conferences, as well as other industry formats serve as platforms for the discussion of topics and expectations and the development of solutions. A methodically guided identification and survey of stakeholder groups is an essential part of the implementation strategy and will be continuously expanded in the coming years. As part of the analysis of essential topics, the sustainability aspects both from the perspective of the Dussmann Group and internal and external stakeholders were assessed. The question of the effects on the Dussmann Group’s business activities and potential influences was pivotal.

The results of this process (also see Criteria 2) are incorporated into the assessment of relevant sustainability aspects, the derivation of objectives and measures, and their prioritization.