Key Performance Indicators to criteria 5 to 7

Key Performance Indicator GRI SRS-102-16: Values
The reporting organization shall report the following information:

a. A description of the organization’s values, principles, standards, and norms of behavior.

The Values of Hamburg Messe und Congress GmbH (HMC) are a constituent part of the internal HMC Code. The HMC Code, which is binding upon all employees, is a part of the HMC Operations Manual. It defines economic and entrepreneurial success as the highest goal of HMC. In turn, this success is defined as the achievement of ambitious revenue and sales targets, high indirect profitability, high customer and operator satisfaction, as well as motivated employees and contractors. The HMC Operations Manual is likewise an internal document.

The conduct of all HMC employees shall be based on the values of Trust, Performance and Accountability.  

Additionally, as a wholly-owned subsidiary of the Free and Hanseatic City of Hamburg (FHH) HMC is committed to the goals set by the Senate of Hamburg.