6. Rules and Processes

The company discloses how the sustainability strategy is implemented in the operational business by way of rules and processes.

To implement the goals set in the sustainability strategy (cf. criterion 1 and 3), INPACS has introduced suitable guidelines and processes:

The Ten Principles of the UN Global Compact on Human Rights, Labour, Environment and Anti-Corruption form a guiding star in implementing our strategy, living our culture and operating our day-to-day business. The according Rules of Ethical Conduct are formulated in the Codes of Conduct for all suppliers and employees.

Procedural Instructions according to the DIN norms EN ISO 9001 and 14001 document the processes and determine the responsibilities in the fields of quality, environment and occupational safety. If necessary, these processes are adjusted by identified improvement potential from internal and external stakeholder feedback.

Sustainability Measures and Projects on group as well as head office level are also conducted to operationally work towards the strategic goals. They are gradually transferred to the respective departments, for eg. the supplier CSR evaluation is now supervised by the sustainability department, but will be in the long term in the responsibility of the procurement team; the monitoring of sustainability KPIs is now separately conducted by the sustainability department, but will in the long term be integrated into the overall business intelligence management of the business development team.

In 2019, this operationalization has been awarded a second time from the CSR rating platform EcoVadis with the gold medal, recognising the advanced level of the INPACS sustainability management system. With 75 out of 100 possible points - performing an improvement by 5 points compared to 2017 - INPACS is among the top 1 percent of all EcoVadis rated companies worldwide.

Also in 2019, the INPACS executive management initiated a leadership coaching for the management employees, in order to enable the revision of INPACS' practiced corporate culture and communication in a participative way.