2. Materiality

The company discloses the aspects of its business operations that have a significant impact on sustainability issues and what material impact sustainability issues have on its operations. It analyses the positive and negative effects and provides information as to how these insights are integrated into the company’s processes.

As a network with regional, national and international operations that serves customers from all industries, we are directly and indirectly affected by ecological, political and socio-economic developments.
One of the greatest challenges of our time is the impact of global warming and the extinction of species that is threatening the stability of the planetary ecosystem and therefore the humans' livelihood.
The knowledge of the existential importance of these factors has now reached almost all areas of private and public life and is illustrated by the growing product and service requirements of our customers, tougher legislation and our own desire for proactive remedy.

In contrast, the international sale of non-food products for cleaning and hygiene, catering as well as guest amenities, personal protective equipment and medical product ranges is accompanied by a significant environmental impact. Even though our range already includes many environmentally friendly alternatives with appropriate certification (Eco-labels), in the future we will focus on more transparency about relevant environmental factors within our assortment, such as reusability, recyclability, biodegradability and climate-impact, in order to take them into account in our portfolio management and customer consultation as well as to demand manufacturers accordingly.

INPACS takes on great responsibility when making international agreements with suppliers and manufacturers, because these cover a relevant part of members' purchasing and sales activities, worldwide. Furthermore, the expectations of stakeholders - especially customers and consumers - about INPACS' assumption of responsibility along the supply chain are steadily increasing. For this reason, and in order to prevent labour and human rights violations, INPACS has implemented a consequent CSR supplier risk management  (cf. criterion 14 and 17). Besides this, a transparent supply chain offers additional potential in terms of bundling product ranges, influencing manufacturing processes and using alternative raw materials.
 
INPACS unites wholesalers worldwide, involving operations in over 50 countries with over 8.000 employees. To tackle social risks deriving from the responsibility for this international workforce, INPACS has installed a systematic members' CSR evaluation and monitoring (cf. criterion 14, 15 and 17).

Apart from that, INPACS unites a giant knowledge and experience all over the world regarding responsible business practices which is the reason why we have set a focus on reforming knowledge exchange within the network.

All material aspects have been identified in the course of internal discussions on key stakeholder input (cf. criterion 9), a systematic materiality analysis has not taken place.