Describe your business model (including type of company, products / services)
Since 2004, INPACS is uniting over 100 family-owned wholesalers in more than 50 countries on three continents. Customers from the sectors of healthcare, industry, facility management and hospitality worldwide are offered supply solutions including cleaning and hygiene articles, catering products, guest amenities as well as personal protective equipment and medical supplies - a comprehensive range with over 200,000 non-food products.
With this international network and more than 30 global supply partners by its side, INPACS is playing a key role as a multiplier in the market, facilitating tailored consumption of global enterprises.
INPACS is in this course providing holistic solutions that optimise its customers’ supply chains through a one stop shop approach with a vast product portfolio and customized services, such as:
- Product and service consulting by dedicated local and global key account managers
- Individual supply solutions enabled by close partnerships with manufacturers and experts
- Customised e-ordering as well as BI-Solutions for (economical and sustainability-related) performance optimisation
- Delivery to points of use
- After sales services
This comprehensive set of added value services is securing consistent services across all of our customer’s local operations, worldwide.
The INPACS head office represents the service and coordination centre of the distribution network with a strong focus on setting the quality, efficiency and performance standards for its international member companies in a manner which best meets changing customer needs. To successfully fulfil this facilitator role, there are three major value-creating divisions within INPACS head office:
Sales: Channeling communication and data flow across local branches through one dedicated global contact. Thus creating a powerful hub for international customers with global contracts, reports, international tender management as well as customer-specific assortment harmonisation across multinational sites.
Procurement: Identifying and developing cooperation with appropriate supply partners in respect of purchasing conditions, transparent and sustainable supply chain solutions in order to fulfil our international customer’s demand at best.
Business Development: Guiding the development and growth path for the INPACS members as well as pursuing common standards and strategic interests to sustainably strengthen these for future challenges.
Across these divisions, the sustainability department is taking the leading role in implementing the group-wide sustainability strategy.
This declaration of conformity was drawn up by the INPACS sustainability department (cf. criterion 5 Responsibility).
The INPACS head office is maintaining a certified quality management system in accordance with ISO 9001
as well as a certified environmental management system in accordance with ISO 14001
Also, the CSR rating platform EcoVadis
has again awarded INPACS the gold medal
for its advanced sustainability management in the fields of environment, labour, human rights and ethics.
As participant of the United Nations Global Compact
, we are committed to the promotion and implementation of the Ten Principles on human rights, labour conditions, environmental protection and corruption. With this report on the German Sustainability Code, we are at the same time fulfillingour obligation to disclose the UN Global Compact "Communication on Progress" report.