20. Conduct that Complies with the Law and Policy

The company discloses which measures, standards, systems and processes are in place to prevent unlawful conduct and, in particular, corruption, how they are verified, which results have been achieved to date and where it sees there to be risks. The company depicts how corruption and other contraventions in the company are prevented and exposed and what sanctions are imposed.

We live out fair competition and do not tolerate any form of corruption or any other unlawful behavior. For DEKRA, the integrity, reliability and neutrality of all our employees are of most decisive importance. With the DEKRA Compliance Guidelines, we have issued a set of guidelines and policies that are binding for DEKRA worldwide and stipulate ethical behavior that is compliant with the law on the part of all DEKRA employees and managers. They represent binding minimum standards as well as guidance for us all with a view to facilitating compliance with the law, legal standards and ethical principles on each and every continent. Our individual Compliance Management ensures that the Compliance Guidelines are observed. The Chief Compliance Officer and a group wide network of Regional Compliance Officers are responsible for communication and the application of the guidelines. In order to examine and deal with breaches against the Compliance Guidelines at all levels and in all branches of DEKRA, we have set up a compliance whistle blower system. Ongoing compliance training, taking particular account of potential risk groups, guarantees that our employees are aware and informed. We place special emphasis on managers setting an example every day in the way they practice compliance. DEKRA’s Internal Audit carries out risk-oriented reviews on whether the Compliance Guidelines have been duly and properly implemented in all areas and regions worldwide and whether there are any indications of breaches. The Compliance Guidelines are focused on: law-abiding conduct, responsibility for DEKRA’s reputation, respect and integrity, leadership and responsibility, fair competition, offering and granting of benefits, requesting and accepting of benefits, awarding contracts, donations, avoidance of conflicts of interest, the handling of information, data protection and security, as well as the environment, safety and health.