Key Performance Indicators to criteria 9

Key Performance Indicator G4-27
Key topics and concerns that have been raised through stakeholder engagement, and how the organisation has responded to those key topics and concerns, including through its reporting. Report the stakeholder groups that raised each of the key topics and concerns. Link

In 2015, the two most important stakeholder groups for Deutsche Hypo were the sustainability rating agencies and the parent company NORD/LB.

NORD/LB has expressed a desire to have all key sustainability policies also implemented in its subsidiaries, with adjustments made for specific institutions. The bulk of this was achieved in 2015 within Deutsche Hypo. The implementation of the final policies is planned to be completed by the end of the current year.

Intensive discussions were held with the sustainability agencies regarding the standards that they hold banks by, and various ideas from these discussions were taken on board. At the start of 2016, Deutsche Hypo received very good sustainability ratings from the rating agencies oekom research and imug, achieving a “Prime” rating for the first time.