7. Control

The company states how and what performance indicators related to sustainability are used in its regular internal planning and control processes. It discloses how suitable processes ensure reliability, comparability and consistency of the data used for internal management and external communication.

Within the scope of the integration report, FMG publishes both the key performance indicators (financial and non-financial) in the annual financial statement and the transparency indicators in accordance with GRI guidelines.      

Key performance indicators:

Indicators that measure corporate sustainability and quality are the focal point in this respect. Accordingly, the perception of traditional sustainability management is governed economically by earnings before taxes (EBT) and ecologically by CO2 reductions. Munich Airport uses the Passenger Experience Index (PEI) to determine the achievement of quality objectives, which act as strategic impetus for ensuring increased customer satisfaction. FMG surveys internal and external interest groups each year to determine and regularly affirm the relevance of the performance indicators for stakeholders.