The company states how and what performance indicators related to sustainability are used in its regular internal planning and control processes. It discloses how suitable processes ensure reliability, comparability and consistency of the data used for internal management and external communication.
Establishing and developing the data collection of sustainability performance indicators at DEKRA is carried out with a focus on the areas of employees, occupational safety, as well as on environment and energy management. The main performance indicators for us as an expert service provider in the area of safety are recorded step by step and used for monitoring and controlling our long-term orientation geared to sustainability. This relates to personnel performance indicators regarding our workforce numbers, training and education indicators, diversity indicators such as gender, age and nationality, as well as the average length of service to the company and the employee fluctuation rate. As part of employee surveys, we measure the satisfaction of our employees. We also naturally record key figures on occupational safety at DEKRA. In the area of the environment, we record energy consumption as well as CO2 emissions. In the context of individual compliance management at DEKRA, compliance training and incidences of suspected breach of compliance are recorded. A whistle blower system enables both employees and the public to report information on possible violations of rules and regulations. The performance indicators are reviewed and analyzed internally by the Corporate Sustainability Division and the respective specialist areas together and, in coordination with management, translated into the formulation of objectives and relevant measures.